Terms & conditions

Ultimately, you are responsible for the tools you use on your vehicle. We try to provide the best available information, but our source of that information is the same as the manufacturer’s and technical publications that are available publicly.

We establish here that TotallyAlfa will bear no responsibility whatsoever regarding the use of any of these in any particular application nor regarding any damage which may result from the use of such equipment whether properly used or installed or not.

We encourage each of you to do your homework and know how the tool or item works and how it does not work. Teach yourself the proper techniques or hire a qualified technician to do the work for you.

Refunds & Returns

We will refund any customer for any negative situation caused by TotallyAlfa and/or any manufacturing defects. This refund option typically exists for no more than 7 days after delivery.

Returns for reasons other than defective product will result in a 30% restocking fee, to be deducted from the refund. If you’ve simply changed your mind, or ordered the wrong part without requesting advice, then this is not our fault and we must recoup the cost of the transaction. Items will only be accepted for refund in unused condition.

Please contact us first to inform us of any returns. Returns we are unaware of will typically be rejected.

Shipping charges are non-refundable.